Terms & Conditions

Joya seak to offer only weavings of quality and value that are genuinely old/vintage. New rugs and kilims, are only produced by weavers who care about tradition and craftsmanship.

The Joya collection includes mostly old or vintage pieces. By placing an order you accept that the goods ordered may contain imperfections. We will endeavour to describe honestly any imperfections prior to purchase.

Please note that as computer displays do not always accurately reproduce the colour and texture of a rug or textile, the actual items may slightly differ from what you see on your screen.

You can pay using Mastercard or Visa credit card, and debit cards. You can also pay by bank transfer or by cheque.

The prices payable for the items are shown on the web site. There is no UK VAT payable unless otherwise stated. The price does not include delivery, please Contact us for shipping costs.

Delivery will be made to the address specified on the completed order form at the price quoted at the time of order. All deliveries are by a courier selected by us. We try our very best to secure delivery within 7-10 days of the date of your order but shall not be liable for loss occasioned by delay in delivery arising out of any cause beyond our control.

All purchases are final sale. No cancellations, returns or refunds are accepted. All pieces are sold in 'as is' vintage condition and without a warranty of any kind.